HOW DO I PLACE AN ORDER? 2

• Placing An Order With Us
• International Order Information

FREE SHIPPING 2

• Free Shipping In The U.S.
• Free Shipping To Canada

YOUR SATISFACTION GUARANTEED 1

• Jenson USA Promise

ON-TIME GUARANTE 0

WHAT PAYMENT METHODS DO YOU ACCEPT? 2

• Accepted Payment Methods
• Financing

WHEN WILL MY CREDIT CARD BE CHARGED? 1

• Payment Method Charge Process

SHIPPING TO CANADA 1

• Shipping To Canada

SHIPPING TO BRAZIL 1

• Shipping to Brazil

PRODUCT QUESTIONS 1

• Have a Question About a Product We Sell?

PRICE MATCHES 1

• Price Matching

PRICE PROTECTION 1

• 30 Day Price Protection

PRICE ERRORS 1

• Price Errors

HOW DO I CHECK THE STATUS OF MY ORDER? 1

• How Do I Check The Status Of My Order?

HOW DO I TRACK MY ORDER? 1

• How Do I Track My Order?

HOW DO I MAKE A CHANGE TO OR CANCEL MY ORDER? 1

• How Do I Make a Change To or Cancel My Order?

PRODUCT AVAILABILITY 1

• Product Availability And Stock Status

HOW DO YOU HANDLE BACKORDERS? 1

• How Do You Handle Backorders?

WHEN IS YOUR SHIPPING CUT-OFF TIME 1

• When Is Your Shipping Cut-Off Time?

HOW LONG BEFORE I RECEIVE MY ORDER? 1

• How Long Before I Receive My Order?

RETURNS 6

• Returns Policy
• How Do I Return an Item?
• How Do I Return a Bike?
• Refunds And Credits
• My Order Was Damaged In Shipment

See all 6 articles

WARRANTY 1

• Warranty

PROBLEMS FINDING SOLUTIONS 2

• Manager Escalations
• Business Hours

PRIVACY POLICY 1

• Privacy Policy

FAQ 2

• Why Is My Promo Code Not Working?
• Why Are There Multiple Charges On My Card For The Same Order?