International orders are shipped with one of these carriers: UPS, USPS, and FedEx. The most appropriate carrier is selected based on your location and the item(s) you are purchasing. Oftentimes, there is only one carrier option available.
Do you provide customs forms?
- Yes, we do include customs forms for all international shipments.
- We list the actual value of the order(s) contents by product type. For example, orders containing both clothing and bike parts will all be listed as 'bike parts'.
- Customs, import duties (if any), and local taxes are assessed when the package arrives in your country. These additional fees are the responsibility of the recipient.
Import duty and taxes
If applicable, you are responsible for paying import duties and taxes charged by the government of the recipient country. These fees are collected by the shipping carrier at delivery.
How much is the import duty or tax?
We cannot reliably predict what, if any, import duty or tax might be charged. The amount will vary based on the destination country, item(s), and shipping method.
If import duty or tax is charged, who pays for it?
These fees are the responsibility of the recipient. Jenson USA will not pay import duty or tax charges on your behalf.
NoteFailure to pay import duties or taxes charged will result in the loss of both the item(s) and the funds used to purchase them.